Great for special occasions! the staff here are super attentive and made sure we were taken care of really well. the breakfast options at the restaurant were amazing and there was something for everyone! 🎉

This place is centrally located, offering a great restaurant for lunch and afternoon tea, and the staff is incredibly helpful and well-organized.

The room was reasonably large and quiet with a Parisienne view. the location was magnificent, right next to many casinos, hotels, and in the heart of Cotai Strip.

Outstandingly helpful staff

Delicious breakfast. the best location very close to Macau for a friend's wedding. - Beautifully decorated and brand-new room. - Had a really good stay for a business trip. - Free wireless internet access. - Lounge area and writing desk in the room

We had a fantastic stay at this hotel. The best aspects were the hotel facilities, the cleanliness, the location right in the center of all the action, and the friendly staff. The hotel had great amenities, including a gym and pool access. The rooms were clean and spacious, with comfortable beds and a nicely decorated interior. The location of the hotel was perfect, as it was close to many casinos, the Venetian, Parisian, and a high-end mall. There were also plenty of different restaurants and shops nearby. The staff, especially Mariana Conceicao in Guest Services, provided exceptional service and made sure our stay was enjoyable. we couldn't have asked for a better experience.

Nothing at all.

The breakfast here was delicious with a great variety of Asian, Western food, and Champagne, the staff was efficient and smart, and everything was perfect.

All in all everything was perfect, had an excellent stay for 3 night business trip. The room of the hotel was new-fashioned and neat with a beautiful view and a higher ceiling, as for instance. The staff was extremely friendly and excellent quality. The location in a central area was particularly good and there were a market and shopping outlets nearby.

Large room with an unforgettable view of the city. Particularly good and absolutely perfect location in Macau, close to the Venetian Convention Centre and all the surrounding hotels, shops, and casinos like Venetian, Hard Rock.

Can recommend as we really enjoyed it. This hotel is gorgeous, with comfortable atmosphere and magnificent location in Earth tower...

Views are not so great.

The check-in process was accommodating, allowing us to check in early and check out late. The hotel room was spacious and well-equipped, with comfortable beds. The shuttle bus service provided easy access to nearby attractions, and we appreciated the linkway to the theatre. a great experience.

All good.

I adored my well-kept room with a lovely view of the city and the check-in process was quick and easy at this venue in a great location.

Located in the vibrant Cotai area, this hotel offers a convenient base for exploring Macau. With its proximity to Sands and other attractions, everything is within easy reach. The well-appointed rooms and spacious bathrooms ensure a comfortable stay. The friendly and helpful staff go above and beyond to cater to guests' needs, providing excellent service throughout. The breakfast spread at the Feast restaurant is extensive and of high quality, with the added bonus of prosecco being served. The hotel also boasts a range of facilities, including a pool, gym, and spa, for guests to enjoy during their stay.

The hotel's large size can sometimes lead to difficulties in reaching front desk staff, as reported by some guests.

The Sheraton Grand in Macau offers fantastic amenities, including karaoke and a casino, perfect for people who enjoy entertainment and gaming.

Felt very welcomed, no complaints.

The value for money was great and the room was incredibly comfortable, especially the luxurious bed and bedding. The location was fantastic and the staff at the hotel went above and beyond to make my parents' wedding anniversary special.

The breakfast option could have been improved with a wider variety of dishes.

The hotel's location near the restaurant was perfect, and the rooms were quiet and spacious. Complimentary Wi-Fi, a lounge, and a couch were provided. the service from the staff was very welcoming. Overall, my experience was fantastic and I definitely plan on returning.